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Terms & Conditions

ACCEPTANCE OF TERMS OF USE

Welcome to the monzter.my website (the "Site"). These terms and conditions ("Terms and Conditions") apply to the Site, Monzter Sdn Bhd (1154957-A), and all of its divisions, subsidiaries, and affiliate operated discount & point redemption sites which reference these Terms and Conditions. “Monzter” is a discount and point redemption programme wholly owned by Monzter Sdn Bhd, a company incorporated in Malaysia under registration number 1154957-A and having its registered address at No.9, Jalan Radin Bagus 5, Bandar Baru Seri Petaling, 57100 Kuala Lumpur, Malaysia. 

By using the Site, you confirm and agreed on the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.


USE OF WWW.MONZTER2U.COM

We offer you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of deals redemptions featured in the Site. Commercial use or use on behalf of any third party is prohibited, except as overtly permitted by us in advance. Any breach of these Terms and Conditions shall result in the instant termination of the license granted in this paragraph without notice to you.

Content provided on this site is solely for informational purposes only. Deals and promotions featured in this Site are from provided by our participating merchants and are not made by us. Submissions or comments and suggestions expressed on this Site are those of the individual posting such content and may not reflect our opinions.

Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. 

Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.


MEMBER’S SUBMISSIONS

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.


LIABILITY & WARRANTIES 

Monzter binds itself only to offer deals or promotion in accordance with the general description and details furnished by our participating merchants. Each deal or promotion listed in our Site shall be implied and comply with all laws governed in Malaysia although in some cases, they may also be based on input from our members and our own discretion, especially for dangerous or sensitive items or products. 

Monzter will ensure that all deal listing follows our policies and guidelines. If it doesn't, it may be removed and merchants may be subject to a range of other actions, including restrictions of participating merchant privileges and suspension of their account in the Site. Monzter shall be under no liability and does not give any warranty as to the quality state condition or fitness of the deals. 

Monzter is not liable for any loss damage or liability of any kind suffered by any third party directly or indirectly caused by repairs or remedial work carried out without Monzter’s prior written approval and the users shall indemnify Monzter against each loss liability and cost arising out of such claims.


DEAL PROPERTIES 

In any conditions, you are required to liaise directly with the merchants for deal redemption. Participating merchants shall be solely responsible for all customer service in connection with the deals or redemption and for supplying the products and services specified in Monzter website and mobile apps. 

Participating merchants are responsible to ensure that the frontline staffs are aware with the posting and maintain efficient customer service for attending the online members in respect of the offers. Monzter does not reserve the continuing rights, but shall be obligated, to reject, revise or discontinue the said deals or promotions being offered by our merchants. 


PAYMENT AND PROCESS FOR DEAL REDEMPTION

You’re required to make “full payment” of the deal that you wish to redeem from our participating merchants via credit cards, debit cards or FPX (Financial Process Exchange) system. Once the payment transaction is successful, our system will automatically generate the redemption coupon for the users. The said redemption coupon can be found in the “My Coupons” page. Users are also required to allocate a minimum of RM 1 for deals with 10% to 30% discounts, RM 2 for deals with 31% to 60% discounts and RM 3 for deals with 61% to 90% discounts as "Discount Commission". 

You’re also required to print out the deal coupon for verification purposes upon arriving at participating merchant’s outlet to enjoy the deals offered by the merchant. As an alternative option, you’re able to redeem the said deal with your smartphone by downloading Monzter mobile apps available for the IOS (Apps Store) and Android (Google Play Store) market. Users will be entitled for reward points for each successful redemption at merchant’s outlet.


REDEMPTION PROCESS AND PRICING

In any event that a deal redemption cannot be processed due to some unforeseen circumstances, the Site reserves the right to refuse or cancel any redemption for any reason at any given time. You may be requested to provide additional verification or information, including but not limited to phone number and address, before we accept your redemption. 

We strive to provide the most accurate pricing information on the Site to our users; however, errors may sometimes occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any redemption due to this. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your redemption and notify you of such cancellation. 


TRADEMARKS AND COPYRIGHTS

Monzter Sdn Bhd owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Malaysia copyright laws and international conventions. All rights are reserved.

If downloading, copying, redistribution, re-transmission or publication of copyrighted material is permitted, you will make independent attribution and/or make no changes in or deletion of any author attribution, trademark legend or copyright notice. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Any violation of these restrictions may result in a copyright, trademark or other intellectual property right infringement that may subject you to civil and/or criminal penalties.

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